Frequently Asked Questions

How long is shipping?

Enjoy free shipping & free returns with a 100% money-back guarantee.

United States: 8-15 days

What is your refund policy?

We offer full refunds 30 days after your purchase.

How can I track my order?

Once your order ships, you'll receive a tracking number via email. You can track your package on the carrier’s site.

What if my order arrives damaged or defective?

If your item arrives damaged or defective, please contact us within 7 days of delivery with photos, and we’ll send a replacement or issue a refund.

Can I change or cancel my order after placing it?

You can change or cancel your order within 24 hours of placing the order.

About Us

CarryJoy was born from a love for adventure and family. Our ergonomic carriers prioritize safety, comfort, and ease, empowering parents to explore the world hands-free with joy and confidence. Designed by parents, for parents.

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